Customer Support

  • Forgot your Membership Number/User ID or Password? Retrieve or reset your Sign-in information.
  • Having trouble Signing in? Visit Frequently Asked Questions to find fast answers.
  • Didn't find what you were looking for in FAQs? Email Us your question.
  • Need a phone number or an address to one of our World Wide offices? Check out our list of global offices available to service you.

 

 

 

 

Featured Benefits

Getaways

Getaways make additional resort weeks available at prices that are a great value whether you stay all seven days or for just a long weekend.

Concierge Services

Use Gold Concierge for leisure and personal assistance — from dinner reservations to locating hard-to-find merchandise — 24 hours a day, seven days a week.